Description of HP 4 year Next business day Onsite HW Support with Defective Media Retention for DesignJet Z9-44 1 roll

• When hardware issues arise, it's important to get back on track as quickly as possible. Expertise is at hand with HP's next business day onsite hardware support, so you can improve product uptime. With efficient remote assistance or convenient next-day onsite support, you can get help when you need it – so you can get back to work.
  
  

  Benefits of HP Care Pack

  
  We come to you the next business day:
  Repairs, spare parts, and service are handled at your location the next business day. Our experts are available 9 hours a day, 5 days a week.
  Support you can rely on:
  You can be confident that your hardware will be as good as new as quickly as possible thanks to our knowledgeable experts and efficient service and support.
  Help is available by phone – or comes right to your door:
  Our support specialists are always ready to assist in the way the situation requires, whether it's remote support over the phone or in person.
  
  Service Type: Onsite repair
  Response Time: Next business day response
  Coverage Period: Regular business days – 9 hours
  Service Location: Onsite
  Service Method: Onsite repair

Delivery time

When it comes to delivery times across Europe, the shipping time from us to you varies slightly from country to country.
To find the shipping time to your destination, please see the list below.
This applies to products in stock only.

Austria - 3 working days
Belgium - 2 working days
Bulgaria - 5-6 working days
Croatia - 4 working days
Czech Republic - 2 working days
Estonia - 5-7 working days
Finland - 3-5 working days
France - 2-3 working days
Germany - 4-5 working days
Hungary - 2 working days
Ireland - 3-4 working days
Italy - 3-5 working days
Lithuania - 4-5 working days
Luxembourg - 2 working days
Latvia - 5-6 working days
Netherlands - 2 working days
Northern Ireland - 2-3 working days
Poland - 3 working days
Portugal - 4-5 working days
Romania - 4 working days
Scotland - 3 working days
Slovakia - 2-3 working days
Slovenia - 3 working days
Spain - 3 working days

The current stock status and expected delivery time of the product can always be found just above the “Add to Basket” button.
Please note: Delivery from a remote warehouse can take 1-3 extra days.

Shipping 

When it comes to shipping, we primarily use GLS, DPD, UPS, and FedEx. Our shipping costs are calculated based on the weight of the products, and the weight of all your products from the order will be added to the total weight of the order.

Delivery across Europe

We primarily use GLS for both our private and business deliveries. Some packages that do not come from our local warehouse are shipped with FedEx, DPD, or UPS.

Business deliveries (B2B)

Our freight solutions for business customers are as follows:

• Business package with delivery between 8-16 at the address.

Private Deliveries

For our private customers, we offer:

• Private package with delivery: Your package will be delivered between 8-16 at your address.
  In some countries, the parcel will be delivered at a Parcelshop if you are either not home or as a standard option.

Pallet freight.

When your orders become too large or the product takes up too much space for regular parcel delivery, we will ship your order on pallets. This typically applies to large format printers or orders with many rolls of paper.